exwiki

Why don't they refund every paid customer who was impacted? Why do they rely on the customer to self report the issue for a refund?

For example GCS had 96% packet loss in us-west. So doesn't it make sense to refund every customer who had any API call to a GCS bucket on us-west during the outage?

This is just sad.

While you are probably right that its dumb, this would have totally made me go to KFC on weekends when I half heartedly drive around to a destination.

I have the same opinion too! I just rephrase it to myself as - "How desperate are you to do foo/bar?" (foo/bar can be getting rich, working out etc)

> Spotify wouldn’t be the business they are today without the App Store ecosystem, but now they’re leveraging their scale to avoid contributing to maintaining that ecosystem for the next generation of app entrepreneurs. We think that’s wrong.

I think that's a very hypothetical claim.

> Let’s be clear about what that means. Apple connects Spotify to our users. We provide the platform by which users download and update their app. We share critical software development tools to support Spotify’s app building. And we built a secure payment system — no small undertaking — which allows users to have faith in in-app transactions. Spotify is asking to keep all those benefits while also retaining 100 percent of the revenue.

I think we should be clear that Apple built the app-store ecosystem to improve its iPhone adoption and lock-in. And Spotify isn't asking to keep 100% of the revenue. Spotify is asking for a choice of letting users pay how they wish.

The problem really is Apple wants to milk its App store ecosystem now that its popular and 30% / 15% is a very steep price / revenue loss for any significant player in that eco-system. And FWIW, Google provides a similar App store service, while also allowing users to what they choose with their phones (i.e., install side-loaded Apps).