ernst
We've integrated with Facebook Messenger Platform and our customers use our Bot to talk to their customers.
We can not opt in for the new Subscription Messaging & Customer Matching since 'support' is not eligible.
Which means if support agent can not reply within 24 hours (weekends) then only one "bonus message" can be send until customer replies.
I find this absolutely discouraging from using the Facebook Messenger Platform. I've never seen a company cripple their own product in such a way.
And using language like "bonus message" makes me feel like we're using a childish product.
Show HN: WhatsApp integrated in customer support application
are they hosted on the same platform?
NBA All-Star 2014: Best of Free-D Angles
37 Signals goes into the history books
The proxy issue is indeed unacceptable.
Apple Ergnonomics
Carfree.co Presentation about Customer Discovery Process
Slow living
Class Mac Pro renderings
Like, if this are my bigest moments in life in 2012.... then I must post more, meaningful stuff to facebook so that my yearly review in 2013 will be more satisfying.
so they indirectly ask you to add more meaningful content to your wall... otherwise your review in 2013 will suck again.
"See Your 2012 Year in Review Look back at your 20 biggest moments from the past year."
Are you kidding me? These are my 20 biggest moments from last year? Only because they're posted on Facebook?
Got to be kidding me. It's time to delete my account.