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davebaines

We've spoken to many folks in the legal field and they love the idea of having a messaging platform that puts all conversation components in a timeline so docs, comments, etc stay easily readable. We think that those pain points exist in other verticals (who want a email-like UX but with an updated feature set) so we're trying to scope that out with this round of feedback.

Ask HN: Where did you get your best product feedback during development?

Our startup Lucolo (http://www.lucolo.com) is creating a message exchange service for enterprise environments. It's an alternative to email and, as being such, we're trying trying to determine the best features to build and market for our launch but we'd love more feedback from our prospective users to help us hone in on this market and how they'd use Lucolo. We've created a Google form...

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Re:Feedback for an email alternative service on Monday April 13, 2015 @01:03PM (#9368849)
You're absolutely right about the problem we're solving (which is the cause of many sleepless nights).

Hopefully it's Lucolo to do this, but we believe that this idea will win on a strategy that alleviates perceived (or real) switching costs (possibly through integration) and has a feature set that is simple, effective, and obviously superior over email for the user. We have to be careful to not work to "replace" email but simply build an alternative that users couldn't imagine not having before. Kind of like the iPhone, or Dropbox, even Google, or - dare I say - the car.

It's ambitious for sure, but we don't believe the answer is IRC-like XXMP services since they don't provide the same experience and value as email. We want to hit a larger audience than those that are familiar and see value in chat-based architectures (like me as I'm 27 and grew up on AIM and loved it).

Lastly, we're really going to rely on our first few batches of users for input and feedback on how Lucolo makes the feel about communicating via the internet; it sounds obvious but the closer we get to creating a communicative experience that adds the most value and reduces the most noise and pain, we think we'll have a winner.

These are great questions you pose and not 5 seconds goes by without me thinking about them....

Re:Feedback for an email alternative service on Monday April 13, 2015 @12:41PM (#9368676)
This is great advice - thank you for it! I'll add the "about" page to give the project context, a differentiating feature list, and a "preview" page that is a duplicate of what the conversation page looks like in the application.

Thanks for your input!

Hackathons are a fun way to demonstrate/test your talents. "Losing" one just means the subjective judges didn't get it. They have nothing to do with what you're capable of.

Feedback for an email alternative service

Hi everyone!First of all, HN is awesome and I'm really excited to learn about and join this community of fellow entrepreneurs; to receive and provide feedback on our ideas is such a great feeling. Secondly, I want to disclose that we applied to YC for the S15 class and didn't get an interview... although disappointed, we're actually really motivated by that. Hear me out.We're developing a...

( Read More... | 5 comments | 3 points | on HN )