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casenmgreen

Substack reader support appears to exist only for billing issues

I am subscribed to a newsletter on Substack.The newsletter has not been arriving by email (I can still read it on the site).I went to Substack Support.After ten minutes of digging and checking things, I ended up with a chatbot.After ten minutes of chatbot, which told me to do all the things I'd done already, I got this;"Got it! I've sent this conversation to our team of specialists. If this is...

( Read More... | no comments | 3 points | on HN )
Re:Revolut wins UK banking licence after five-year tussle on Monday March 23, 2026 @07:31PM (#47496569)
They're not a bank. None of the FinTechs are. Different culture. They don't understand accounts must always work.
Re:Revolut wins UK banking licence after five-year tussle on Monday March 23, 2026 @07:30PM (#47496559)
I don't understand the question.

Perhaps if I describe the problem a bit more - I had the app, the app worked, the app was updated, and by being updated, needed a later version of Android (5.0). I was running 4.4, and so could no longer run the app, and as such lost access to my account.

Sweden has been blocking offshore farms on the east side of country, where they would be fighting Russia. West side farms are fine.

USA hardly has the same problem, and the current admin are frankly a bunch of low-brow vicious thugs, who in my view wouldn't know a genuine security problem from a large hole in the ground.

Re:Kagi Small Web on Tuesday March 17, 2026 @05:03PM (#47418286)
He died about ten years ago.
Re:Revolut wins UK banking licence after five-year tussle on Wednesday March 11, 2026 @10:44AM (#47336254)
It took me about five years to get Revolut to return to me the funds in an account I could no longer access (Revolut overnight upped the Android requirement for their app, so I could no longer access), where they had no mechanism by which to regain access.

In the end I managed it by issuing a GDPR. Revolut's GDPR staff were able to finally shut the account, and send me the funds, so I got them back.

Re:I Verified My LinkedIn Identity. Here's What I Handed Over on Saturday February 21, 2026 @08:13AM (#47100539)
Having this problem with Amazon right now, trying to get a GDPR deletion done.
Re:Over 80% of 16 to 24-year-olds would vote to rejoin the EU on Saturday February 21, 2026 @08:09AM (#47100498)
I tried to vote, by post, as I lived in the EU.

The ballot paper arrived the day before the vote.

It was impossible to return it in time, and indeed, when I checked, my vote had arrived too late and was not counted.

https://en.wikipedia.org/wiki/Civil_Disobedience_(essay)

"In it, Thoreau argues that individuals should prioritize their conscience over compliance with unjust laws, asserting that passive submission to government authority enables injustice."

I found 1984 much more bleak and awful than We.
"As only Orwell could, he marked the BBC as he left – almost prissily: ‘I feel that I have been treated with the greatest generosity and allowed very great latitude…on no occasion have I been compelled to say on air anything that I would not say as a private individual.’"

That page does not seem to support the claim that 1984 is about or relates to his time at BBC.

Re:Russia's economy has entered the death zone on Tuesday February 17, 2026 @02:44PM (#47052153)
No.

1. News outlets look to sell stories - and so catchy headlines. Real value is optional.

2. I expect you could find a range of contrary views over the same time. I've read good analysis saying economy will just keep going.

3. Try going to Russia and see what you find in the way of half-truths or free speech.

I looked to see if I could find anything asserting 1984 was about propaganda at BBC - nothing.

I found no interviews, no recordings - it seems what survives are his notebooks.

Can you describe the basis for the claim?

Re:I'm returning my Framework 16 on Wednesday December 24, 2025 @01:04PM (#46377756)
I have a 12th Gen 13. No problems like that.
Re:I'm returning my Framework 16 on Wednesday December 24, 2025 @01:03PM (#46377742)
I can swap out my mobo for a RISC-V mobo, or ARM.

Get away from Intel and management engine.

Re:The Big Vitamin D Mistake [pdf] on Tuesday December 09, 2025 @03:36PM (#46210289)
Do we need to be skeptical of NIH because of Trump? or they're still okay?

Also, remember - don't take D on its own. Always with magnesium, or you get harmed by it, for all that it also does you good. Body is not built for raw D.

Also also remember, D2 is a vitamin, D3 is a hormone.

If you work full-time, you are in most countries penalized by progressive taxation; you pay say 20% on the first NN thousand, and then it moves to 40% or something more on the rest (or on everything, in some countries).

It seems much better to work three to six months per year, and remain in the lower tax bracket, and then have the rest of the year off.

I think this isn't widely recognized, because it if it were, I'd expect a lot more people to work as contractors, so they could work in this way.

It seems petty, vindictive and childish.
Having returned the address to the original address, the warning has gone away and it all seems fine...
Re:Netflix to Acquire Warner Bros on Friday December 05, 2025 @08:01AM (#46160706)
How the mighty have fallen.
Well, I mean, on a contract I might make 60k GBP gross over six months, and it just sits in the account. The bank seems to get a fair bit of money in its accounts, for it.
It's not quite what it seems.

I'd picked up a contract in the UK and relocated to the client and created a company for the contract.

I then tried to get a business bank account with a normal bank, and failed.

Metro bank took forever and tons of info and then said no.

(I issued a GDPR data access to see if I could find out anything. After a while, they sent me the same letter twice, arriving on the same day, telling me they had performed the data deletion I had requested.)

HSBC seemed to lose the application - it disappeared. It had been challenging to make in the first place, the application process was confused and confusing (and that was in the bank with help). I didn't try again (and there wasn't really time to try again - the client was already having to hold off paying me, which is awkward for them).

I looked at some others, Lloyds and Barclays, and it's been a while so I can't remember why but they didn't pan out.

TransferWise was my final choice.

When the contract was done, I left the UK, so no opportunity to open further bank accounts in UK for the business.

I have to say, I am very tempted :-)
I had a chat with Support. I spoke to two people, as I had a first conversation, then after finished remembered I wanted to ask what "all funds in the account will be refunded" meant.

From the first person;

1. TW cannot confirm or deny if standing payments on the account will go through.

2. It is clear I cannot directly or easily produce a suitable document to prove address. The only route I can see is is to contact the accountant, get him to change the trading address with Companyies House (the State registrar), and get that document from him. (I don't normally do this, because digital nomad - I'd be doing it every three months, if I did.)

As it is, I may have a better solution - I have reverted the address to the original address.

Interestingly, this has removed the warning that documentation is needed. I am curious to see what comes next.

From the second person;

1. The message fro TW that "if we don’t hear from you in the next 2 days, we’ll need to refund any money you’ve paid in" in fact means that you will no longer be able to make payments from your account, and any payments you do make will bounce back to you two days afterwards.

It turns out "paid in" means "payments you make to other people".

I would have written "you will not be able to make payments".

I'm not completely convinced about what's actually going on here, because of the strange co-incidence between TW saying "if we don't hear from you in two days" and the Support guy saying "payments come back in two days".

In any event Support here have asserted that payments from the account (to AWS, for example) are expected to stop working as of Sunday evening.

This also means the subject of this post is exactly wrong; it reflects my misunderstanding of TW's meaning.

2. TW cannot confirm or deny if payments into the account will still work.

I may be wrong, but it seems to me it may be this happens quite a bit to quite a few people, but I am different in that I get annoyed and write about it. Other people get over it :-)
Just add "Hetzner" logo along the bottom :-)
It was only quite recently I understood the profile of the keycaps was actually something you could buy elsewhere, and then I realized I could in effect compose the keyboard I wanted.

I changed my address, and TransferWise in two days will empty my account

I have a UK one-man company, through which I work as an IT contractor.Recently, I changed the address.TransferWise then KYCed, and requires;1. A bank statement.2. A utility bill.There are no other bank accounts, and it's a one-man company; there's no rental, no phone bill, no water bill - there is a server bill, for the server the company web-site is on, and this TransferWise have refused.To...

( Read More... | 30 comments | 20 points | on HN )
Seems to me this is a kind of advanced persistent threat.

You defeat them one day, but they're still there, and they keep trying, day after day after day.

Dailymail in UK is a really grotty, low-class, nasty paper.

I have no opinion about the story - I've not read it, don't know anything about the people involved - but DM is what it is and for non-UK people, want to surface this.

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