calmbeluga54

Are you still performing manual processes across teams? Emailing backing and forth? Why haven't you automated these things using zapier or some workflow process software?Curious because most companies I join still do a ton of things manually. My guess is it's just due to non-technical managers, or no one's taken initiative, or job security. Thoughts?

I frequently run into the problem of "lifecycle management" for various entities.In short, when some "thing" is created in our system e.g. an "order", "user" etc... there is a semi-automated song and dance commenced between customer service, customers, and community members, over the course of days or weeks...For example:- Order lifecycle: New, Awaiting Shipment, Pending cancellation, Awaiting...