Ask HN: How do you talk to your users?
What software or other tools are you currently using to communicate with your users and gathering feedback? What are your opinions on "live" mechanisms like Slack or Discord vs forums or email?
Solace sought in scissors, slicing and scorned.
Sublime sorrow, set sorrowfully still;
Stoic heart to surrender, so swiftly and shrill.
Secrets spilled in soft, sorrowful swish
Sorrowful sounds, soon silenced with snip.
What software or other tools are you currently using to communicate with your users and gathering feedback? What are your opinions on "live" mechanisms like Slack or Discord vs forums or email?