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bbissoon

Ask HN: Product Documentation, how did you manage to get it done?

Hi All, any tips on conquering product documentation?Obviously it's best to go as your grow. In early stage startups - what have you found as the best workflow for creating content for help centers etc?So far, we've been predicting common questions and have taken from various email exchanges we've had with customers during acquisition.

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Re:Ask HN: Existing Civil Fee/Fine Payments Need Innovation on Tuesday April 07, 2015 @06:22PM (#9337584)
Did you pay this fee online or at an establishment?

Could you pay down this fee or was it all due at one time?

Re:Ask HN: Existing Civil Fee/Fine Payments Need Innovation on Tuesday April 07, 2015 @06:13PM (#9337537)
This is a question for experiences paying the fine, not so much for advice.

I've added to the question to make it clear.

Ask HN: Existing Civil Fee/Fine Payments Need Innovation

Quick Question: How many readers have spent a night in jail, justly or unjustly?Edit: I've read some comments and you're not reading the question fully.What were your experiences paying the fines?If there was any fees/fine involved, was it reasonable and what city?Was it a simple process?Were there outside fees associated with paying the fines?Did you go to a website or pay at the court...

( Read More... | 6 comments | 6 points | on HN )
Re:Developer laptop on Tuesday April 07, 2015 @12:06PM (#9334984)
Re:Best JavaScript commenting library on Tuesday April 07, 2015 @01:13AM (#9332128)
All-in-all, great job and kudos for getting it done! It looks good, functions as it should with the flexibility to fit in any given product.

I like these projects because it helps break the often-overlooked centralization of civil conversation. However, it requires knowledge most of your target audience wouldn't have i.e. Database, Handling Spam, moderating etc.

As much as centralizing conversations get under my skin, the strength in these products is the ease-of-implementation.

You plan on rolling this out into a full product or is this more a project for the OS community to snowball?

Bingo. There has to be some correlation among the products else you run into competition on all fronts. On top of this - the competition you will run into are often solely focused on that product.
Re:Ask HN: Should we have links in HN profiles now? on Friday April 03, 2015 @01:07PM (#9317037)
In the age of equal access, how does one discern meaningful connections on a free platform?

Imagine if every time someone wrote a comment on Facebook, Instagram they had to answer a simple math question before it's posted. A lot less online bullying will happen and the poster's mind will be sharpened.

With the lack of linked content in HN profiles, you're 100% sure the person who visits any given link you have via the Right Click or Copy/Paste is a meaningful connection that has gone out of their way.

My suggestion - Build a Chrome plugin to scrape the page to discover content that passes a link litmus and programatically link it on the fly.

Re:Any Hackers work for Nonprofits? on Friday April 03, 2015 @11:01AM (#9316238)
Thanks Bahamut - Did you bring ideas to the decision makers based on a need you saw at the nonprofit or did they approach you with something to look into?
Re:Any Hackers work for Nonprofits? on Thursday April 02, 2015 @07:51PM (#9313854)
This has been our general findings as well and we've been doing some research on the best way to market. Clearly banking on the technological advantages will be ineffective.

I'll hit you via email because your response brought to mind other things we're curious about. Thanks for taking the time to answer dsacco

Re:Any Hackers work for Nonprofits? on Thursday April 02, 2015 @07:45PM (#9313835)
Hi LarryMade2, I'm talking about charities, nonprofits organizations that survive on grants and donations.

Any Hackers work for Nonprofits?

Hi All, I'm looking to reach out to a few hacker's who've worked for - or currently work with, nonprofits.We're trying to get a better grasp on the diverse workflow nonprofits use when making decisions that rely on tech. I.E. Building a Website, Making Changes, Adding Code for Google Analytics, PayPal etc.What have been your experiences and what would you change?

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Re:Ask HN: The rising “Hackathon Hackers” culture on Thursday March 19, 2015 @02:49AM (#9230546)
I took home first prize at a AT&T hackathon here in Houston and I thought the exact same thing.

A lot of corporate ones are set up with contracts that leave your work at their mercy to continue without you. Unless there's a prize - it isn't worth it with these types of arrangements.

For social good, civil, city government, university etc - I'll do it with no expectations just to make a difference.

Re:Faxx.us: a newly launched free online faxing service on Tuesday March 17, 2015 @12:37AM (#9216310)
I assumed Fax was a dying tool but its very much alive and well.

I had to rely on when doing business overseas and sending documents. Doing corporate identity verification and more all via fax was the norm.

Good luck

Re:Faxx.us: a newly launched free online faxing service on Sunday March 15, 2015 @12:47PM (#9207103)
Oh - I see, neat. I assumed it was ads aggregated from a series of sponsors. I've used these services before - any API in the works?
Re:Faxx.us: a newly launched free online faxing service on Sunday March 15, 2015 @10:39AM (#9206636)
Very cool concept! How does the person initiating the fax know what the ad will contain? I haven't signed up, but if it's not done already - I would create feature where the person sending the fax can select the ad on free accounts.

Albeit the price plans alone are so reasonable it could void the concern with Ads.

Re:Balanced payments is shutting down on Saturday March 14, 2015 @12:32PM (#9203142)
It's not the same at all. There's a "Pending" balance and an "Available" balance.

If you were to initiate a transfer after a successful charge, you will get an error. You have to wait days for it to make it to your available balance and transfer then.

Re:Balanced payments is shutting down on Friday March 13, 2015 @06:09PM (#9200411)
With the migration, will our data be replicated or ported over to Stripe? I.E. We start the migration and we still have access to Balanced API while we make the needed changes to comply and test with Stripe.

I want to start the migration, but don't want to lose access to Balanced all together until we're ready...

Re:Balanced payments is shutting down on Friday March 13, 2015 @05:58PM (#9200350)
During the migration, is our information ported over to Stripe or is it replicated? I want to start the migration but it doesn't specify whether or not it will cause Balanced users to lose access to the API all together.
Re:Balanced payments is shutting down on Friday March 13, 2015 @05:25PM (#9200180)
The problem is that Stripe requires sub merchants to create an account as well. Whereas Balanced, the account process was part of the API so your customers stayed in your application. That's going to be the biggest blow to the UI.
Re:Balanced payments is shutting down on Friday March 13, 2015 @05:17PM (#9200117)
... Wow, after all that work building a product on Balanced.
Re:Show HN: Daybook – A new take on personal journaling on Thursday February 26, 2015 @08:10PM (#9116631)
He's showing his project, it's best to keep condescending comments about the person to yourself. Just focus on what is needed to make the project better.

@Daybooks - Kudos for actually launching something. Done is better than perfect. Now on with comments that actually help the project.

Writing copy is always a pain - I still have issues with grammar and spelling, however my code is flawless :) It's a pain to proofread when you're heavily invested in the code.

The presentation is neat and clean. Until you get buzz that will do the explaining for you, it's best to put something on the front page for those who don't get what you have already. It feels intimate because you have to be in the know to have a good gist of what it does. However, it's all about your audience.

I like UI but for users with IE or older browsers, your dependence on HTML5 and CSS3 might pose a problem with adoption. Always have graceful fallback.

The images you're loading are sized way too large and take time to load. Kill the image sizes at 1080P and let responsive CSS do the rest. Faster load times and better presentation.

On the landing page or about page - show an actual example of what the daybook entry looks like. Is there a link or a screenshot?

It looks promising - is this public or private posting?

Ask HN: The Future of Mobile Payments Processing

Hi HN, I'm working on a project and I just wanted to get a general feel from peers with a pulse on public perception. I'm caught between working on hardware to read banking cards via the audio jack and via optics (i.e. Card IO). Also as a heads up, I'm keenly aware of Apple phasing out the audio jack in favor of their lightning interface and the pros and cons of both implementations.The problem...

( Read More... | 1 comment | on HN )

Ask HN: The Future of Mobile Payments Processing

Hi HN, I'm working on a project and I just wanted to get a general feel from peers with a pulse on public perception.I'm caught between working on hardware to read banking cards via the audio jack and via optics (i.e. Card IO). Also as a heads up, I'm keenly aware of Apple phasing out the audio jack in favor of their lightning interface and the pros and cons of both implementations.The problem...

( Read More... | no comments | on HN )
Braintree is a good alternative and it was recently picked up by PayPal. They also offer first $50K in sales transaction fee-free.
Re:Finding text in hidden/collapsed containers in a web page on Monday October 20, 2014 @05:18PM (#8484565)
That's an important feature. "Display:none" hides the element completely whereas the "Visibility:hidden" hides the element but reserves the space that now hidden element used.

If you have a box with "Display:none" - the box is no longer there. Try it with "Visibility: hidden" - the box is no longer there but the shape of the box remains.

The problem has zero to do with CSS. Robots have no concept of styling when crawling. It's the way the URI's are interpreted. You're jumping from one server to another server. If Google placed a parameter in the URI or designated a cookie/session that you could interpret, you could pull the search term and do what you will with it.

However, Google only suggest the page based on contents of that page. Not the article and section it was found in.

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