athousandsteps - Hackdot

Russian ship that sank may have been carrying nuclear reactors to North Korea

Posted by athousandsteps on Tuesday May 12, 2026 @05:05PM
from the theguardian.com dept.

https://www.theguardian.com/world/2026/may/12/russian-ship-ursa-major-sank-spain-nuclear-reactors-north-korea

( Read More... | no comments | 7 points | on HN )

Researchers isolate memorization from reasoning in AI neural networks

Posted by athousandsteps on Monday November 10, 2025 @06:13PM
from the arstechnica.com dept.

https://arstechnica.com/ai/2025/11/study-finds-ai-models-store-memories-and-logic-in-different-neural-regions/

( Read More... | 1 comment | 2 points | on HN )

The Cruise Ship Graveyard Caused by Covid

Posted by athousandsteps on Saturday November 01, 2025 @06:28PM
from the bbc.com dept.

https://www.bbc.com/future/article/20251027-covid-2020-where-cruise-ships-went-to-die

( Read More... | 1 comment | 3 points | on HN )

OpenDesk by the Centre for Digital Sovereignty

Posted by athousandsteps on Saturday November 01, 2025 @06:26PM
from the opendesk.eu dept.

https://www.opendesk.eu/en/product

( Read More... | 4 comments | 11 points | on HN )

Sight of someone potentially infectious causes immune response

Posted by athousandsteps on Monday July 28, 2025 @11:55AM
from the theguardian.com dept.

https://www.theguardian.com/science/2025/jul/28/sight-of-someone-potentially-infectious-causes-immune-response-research-suggests

( Read More... | no comments | on HN )

Research shows Google AI Overviews reduce website clicks by almost half

Posted by athousandsteps on Tuesday July 22, 2025 @02:59PM
from the arstechnica.com dept.

https://arstechnica.com/ai/2025/07/research-shows-google-ai-overviews-reduce-website-clicks-by-almost-half/

( Read More... | no comments | 5 points | on HN )

BYD has caught up with Tesla in the global EV race

Posted by athousandsteps on Tuesday July 15, 2025 @10:35AM
from the arstechnica.com dept.

https://arstechnica.com/cars/2025/07/byd-has-caught-up-with-tesla-in-the-global-ev-race-heres-how/

( Read More... | 1 comment | 3 points | on HN )

EU-sponsored report says GenAI's 'fair use' defense does not compute

Posted by athousandsteps on Monday July 14, 2025 @09:28AM
from the theregister.com dept.

https://www.theregister.com/2025/07/14/eu_genai_fair_use/

( Read More... | 1 comment | 3 points | on HN )

Scientists hiding AI text prompts in academic papers to receive positive reviews

Posted by athousandsteps on Sunday July 13, 2025 @11:23PM
from the theguardian.com dept.

https://www.theguardian.com/technology/2025/jul/14/scientists-reportedly-hiding-ai-text-prompts-in-academic-papers-to-receive-positive-peer-reviews

( Read More... | 1 comment | 2 points | on HN )

A CX Leaders Guide to Embracing AI

Posted by athousandsteps on Monday June 23, 2025 @09:39AM
from the cba-gbl.com dept.

https://cba-gbl.com/cx-leaders-guide-to-embracing-ai/

( Read More... | no comments | on HN )

SuiteCRM – open-source CRM that can be self-hosted

Posted by athousandsteps on Tuesday March 25, 2025 @10:57AM
from the suitecrm.com dept.

https://suitecrm.com/

( Read More... | no comments | on HN )

What Customers Want from Self-Service Support

Posted by athousandsteps on Monday March 24, 2025 @03:00PM
from the cba-gbl.com dept.

https://cba-gbl.com/self-service-customer-support/

( Read More... | no comments | on HN )

Customer loyalty starts with better support

Posted by athousandsteps on Monday March 10, 2025 @04:53PM
from the cba-gbl.com dept.

https://cba-gbl.com/customer-loyalty/

( Read More... | no comments | 2 points | on HN )

How to Implement AI Without Fear

Posted by athousandsteps on Monday February 24, 2025 @03:01PM
from the cba-gbl.com dept.

https://cba-gbl.com/implement-ai-without-fear/

( Read More... | no comments | 2 points | on HN )

iOS 18.3.1 update fixes security flaw used in "sophisticated attack"

Posted by athousandsteps on Tuesday February 11, 2025 @10:52AM
from the arstechnica.com dept.

https://arstechnica.com/gadgets/2025/02/ios-18-3-1-update-fixes-security-flaw-used-in-extremely-sophisticated-attack/

( Read More... | no comments | 2 points | on HN )

Why System Bloat Can Hurt a Contact Center

Posted by athousandsteps on Monday February 03, 2025 @12:27PM
from the cba-gbl.com dept.

https://cba-gbl.com/system-bloat-in-contact-centers/

( Read More... | no comments | on HN )

Ways to Create Success as a Contact Center

Posted by athousandsteps on Monday January 27, 2025 @06:58PM
from the cba-gbl.com dept.

https://cba-gbl.com/create-success-as-a-contact-center/

( Read More... | no comments | on HN )

DeepSeek spooks American tech industry as it tops the Apple App Store

Posted by athousandsteps on Monday January 27, 2025 @11:37AM
from the arstechnica.com dept.

https://arstechnica.com/ai/2025/01/deepseek-spooks-american-tech-industry-as-it-tops-the-apple-app-store/

( Read More... | 1 comment | on HN )

Customer Service Soft Skills

Posted by athousandsteps on Monday January 20, 2025 @12:24PM
from the cba-gbl.com dept.

https://cba-gbl.com/customer-service-soft-skills/

( Read More... | no comments | 2 points | on HN )

You don't need a smartphone: a guide to downgrading your device

Posted by athousandsteps on Tuesday January 14, 2025 @02:13PM
from the theguardian.com dept.

https://www.theguardian.com/lifeandstyle/2025/jan/14/switching-smartphone-for-dumbphone-guide

( Read More... | no comments | 3 points | on HN )

Allstate used GasBuddy and other apps to track driving behavior

Posted by athousandsteps on Tuesday January 14, 2025 @11:45AM
from the arstechnica.com dept.

https://arstechnica.com/gadgets/2025/01/allstate-sued-for-allegedly-tracking-drivers-behavior-through-third-party-apps/

( Read More... | 188 comments | 30 points | on HN )

Health Care AI Requires a Lot of Expensive Humans to Run

Posted by athousandsteps on Monday January 13, 2025 @02:40PM
from the kffhealthnews.org dept.

https://kffhealthnews.org/news/article/artificial-intelligence-algorithms-software-health-care/

( Read More... | no comments | 2 points | on HN )

New York starts enforcing $15 broadband law that ISPs tried to kill

Posted by athousandsteps on Monday January 13, 2025 @02:39PM
from the arstechnica.com dept.

https://arstechnica.com/tech-policy/2025/01/new-york-starts-enforcing-15-broadband-law-that-isps-tried-to-kill/

( Read More... | 102 comments | 11 points | on HN )

Microsoft tests 45% M365 price hikes in Asia-Pacific

Posted by athousandsteps on Monday January 13, 2025 @01:18PM
from the theregister.com dept.

https://www.theregister.com/2025/01/13/m365_price_rise_asia_pacific_test/

( Read More... | no comments | 2 points | on HN )

Cloud Contact Centers: Myths vs. Reality

Posted by athousandsteps on Monday January 13, 2025 @01:15PM
from the cba-gbl.com dept.

https://cba-gbl.com/cloud-contact-center-myths/

( Read More... | no comments | on HN )

What Is Agentic AI?

Posted by athousandsteps on Monday January 06, 2025 @01:10PM
from the cba-gbl.com dept.

https://cba-gbl.com/agentic-ai-customer-service/

( Read More... | no comments | on HN )

Global leaders are warming up to Starlink

Posted by athousandsteps on Monday December 30, 2024 @12:38PM
from the theverge.com dept.

https://www.theverge.com/2024/12/30/24332151/global-leaders-are-warming-up-to-elon-musks-starlink

( Read More... | no comments | 2 points | on HN )

Why Customer Journey Mapping Matters

Posted by athousandsteps on Monday December 30, 2024 @12:14PM
from the cba-gbl.com dept.

https://cba-gbl.com/customer-journey-mapping/

( Read More... | no comments | on HN )

The Total Cost of Contact Center Tech

Posted by athousandsteps on Monday December 23, 2024 @12:56PM
from the cba-gbl.com dept.

https://cba-gbl.com/contact-center-tech-tco/

( Read More... | no comments | on HN )