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ashbrown

We've asked them to change it, so hopefully it'll get edited soon! Thanks for pointing it out.
Matt, thanks so much for being a part of the beta. We incorporated a ton of feedback from those orders into the product that is live today. Definitely let us know if there's anything we can do to improve the experience; we're paying super close attention to these early orders.

[Infographic] Internet Engagement Report: We Have Work To Do

http://thenextweb.com/socialmedia/2010/07/13/internet-engagement-report-we-have-work-to-do/

According to a recent study by BearHug and 80Legs, most consumer questions in online ‘feedback communities’ go unresolved. How is your company doing? Are you keeping the tide of public opinion in your favor? Check the numbers to see how you are doing against the competition.

( Read More... | no comments | 2 points | on HN )

Bearhug goes head to head with Get Satisfaction

http://www.readwriteweb.com/archives/bearhug_goes_head_to_head_with_getsatisfaction_invites.php

The company wants to make it easier for companies to engage with their customers, while still keeping full control over their data and their users' experience on their site. By offering companies a hosted solution for engaging with their customers and solving customer-service issues, the company is taking on GetSatisfaction and similar services.

( Read More... | no comments | 2 points | on HN )