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Postmates Debuts ‘Get It Now’ On-Demand Courier Service To The Public
A Sneak Peek Into the Future of Beluga: Going Beyond Group Messaging
The Future of Web Recommendations
Bearhug launches a warm, fuzzy approach to customer service
[Infographic] Internet Engagement Report: We Have Work To Do
http://thenextweb.com/socialmedia/2010/07/13/internet-engagement-report-we-have-work-to-do/
According to a recent study by BearHug and 80Legs, most consumer questions in online ‘feedback communities’ go unresolved. How is your company doing? Are you keeping the tide of public opinion in your favor? Check the numbers to see how you are doing against the competition.
Bearhug goes head to head with Get Satisfaction
http://www.readwriteweb.com/archives/bearhug_goes_head_to_head_with_getsatisfaction_invites.php
The company wants to make it easier for companies to engage with their customers, while still keeping full control over their data and their users' experience on their site. By offering companies a hosted solution for engaging with their customers and solving customer-service issues, the company is taking on GetSatisfaction and similar services.