anayar
AMA Request: HBO Intern who sent an integration test email to millions
If there is an intern wielding this much power and tasked with such a daunting project I would (a) like to apply to this internship, screw my years of experience... and (b) I’d like to hear from them.Can’t just be me?
Good question here!
Startup Burrito
So you acknowledge that they're using it to solve customer problems and bugs :)?
Doing what nefarious activity exactly? I'm not sure good sir, but if we want to make mountains out of molehills we're all free to do it... it's just an analytics tool like any other with the one caveat that they recreate the screen from DOM reconstruction instead of just sending over each and every click event like every other marketing tool (Heap, Segment, Intercom - you name it).
Sure, give users an opt out and respect that but otherwise the drama around this stuff is pretty wild.
You don't use the same argument when entering a grocery store - you're being tracked all over the place. Well, when you're on my website you're on my property and I'll respect the governing rules that say what I can and can't do without permission but hey, if you don't like it... leave?
It's just session replay... in 2020... if we don't want to be tracked I think it's on us at this point to use a blocker.
As someone who runs a site that uses this, I can tell you with 100% certainty that without it we (a) would not be able to optimize user experience nearly as well, (b) would not be able to serve customer support tickets nearly as well and (c) would not be able to make product decisions at the velocity we want.
Not sure what folks are doing on sites like Notion, etc. that makes session replay so creepy but also do we really think companies and startups have time to sit and watch all the user sessions?
Seems like an unfair takedown to me.
The Forgotten Man
The Adjacent User Theory
Priceonomics: The Content Marketing Handbook – A Summary
On an unrelated note, seeing this and "Tired of note-taking apps" on the front-page at the same time made me lol.
Overcoming Inertia
A Few Management Principles
Effectively trying to gauge - is it grassroots and from the ground up, implemented and vetted by the engineers or is it more top-down "we need a way to align engineering at scale" development?
Mostly wondering about adoption and imagining whether my approach of pushing this into our team is the way to go or if it's worth allowing a collective to determine the working principles. Sorry for all the questions, you sparked my curiosity :)
Cheers!
Does anyone else have codified principles and how useful are they?
At my small startup, we've been codifying our design and engineering principles to a much greater degree ever since COVID forced us remote.You can find them here: https://www.shapedlikeat.com/articles/a-few-design-principlesMy question is, is this something folks outside the large Ubers and Airbnbs are doing and, if so, how useful have you actually found it? Is it something that is referred to...
Permanent Assumptions
The Inherent Violence of Nonviolence
Ask HN: What are all the things that can go wrong during authentication?
Trying to build a bulletproof drop-in authentication system. What are all the things that could go wrong with authentication?And I mean SSO, persistence, cookies, hashes, network dropouts, OAuth, etc. Curious to get y'alls take on it!