alanmackenzie
A few examples of how this could be done:
Give them more than a few weeks to get comfortable with you and the company culture.
Give concrete examples of things that have improved due to employee feedback.
It's hard to offer better advice through a HN post but easy to observe in person. Perhaps you can hire an external consultant to help or ask a mentor or advisor to fill this role by spending a few days in your office.We're a small (45 people) software engineering and UX consultancy with offices in Glasgow and London. We work in a variety of sectors but we've begun to focus on the Galleries, Libraries, Archives, and Museums (GLAM) sector in particular.
In addition to consulting we're building our own product call the digital libraries cloud services (DLCS), which makes use of a number of new standards such as IIF and open web annotations.
The interview process involves an initial phone screen, a broad quantitive technical test and a final qualitative "culture fit" interview. Time and availability permitting the 2nd and 3rd step can be done in a single visit.
Full details:
https://digirati.com/technology/our-solutions/digital-librar...
I find Harvard Business Review to be my best source of management and leadership article, both the books they publish and the quarterly magazine.
Another source I like is Software Lead Weekly mailing list.
In future design your hiring test filter out candidates who don't understand the bars for quality that you require.
If you want staff which are "switched on" and learn things like the above through observation you may need to pay more to hire better quality staff.
One unique thing about becoming a PHP expert is the contempt you'll occasionally run into from others in the technology world.
Remember engineers get paid to solve problems for the business and success has very little to do with what the current flavour of "cool" is.
Additionally there's an element of negotiation or dialogue around requirements which can often lead to cheaper/quicker to market/better solutions with input from engineering.
Both of these are much easier to do in person.
Is this an ebook or in dead tree format? Do you ship internationally?