Nate
1) Wolfram is a genius: the next Newton.
2) Buy Mathematica.
Did you ever read Joel Spolsky's guide for User Interface Design? Users don't read anything. You need to design your UI with that in mind.
http://www.joelonsoftware.com/uibook/chapters/fog0000000062....
You can view sample pages here:
http://www.amazon.com/Proofs-without-Words-Exercises-Classro...
In particular, I want to know how Arc handles concurrency, e.g. native threads, Erlang-style concurrency, etc.
http://www.alexa.com/data/details/traffic_details?url=http%3...
Probably, the only reason that you can talk to the CEO is because there aren't any other employees to talk to. It's likely the company doesn't have many customers either.
http://en.wikipedia.org/wiki/Croquet_project
http://www.croquetconsortium.org/index.php/Main_Page
There are some videos of Alan Kay demonstrating an early version of it.