Ask HN: Dealing with a vendor that doesn't care?
As an individual, have you ever found an effective way to reach out to a (large) company that either doesn't want to hear from you, or doesn't care about your use case?
I work at a small business. Despite computer software being about the literal opposite of our business (plants), the founder built an entire suite of interconnected tools that runs off MS BASIC for Xenix, on a single HP machine running SCO OpenServer. The machine has so many customizations, self-scheduling cron/at jobs, odd nooks for files, weird tweaked programs, and special conventions that if a server with a dedicated hostname qualifies as a pet (as opposed to cattle), I'd be THIS THING'S pet.
The system handled EVERYTHING. Accounting, payroll, pesticide management, inventory, attendance, business contacts, shipping label printing... all out of a bunch of terminal menus (which are actually text files with control codes that get `cat`ed out).
But by God, the most horrifying part of it all are those BASIC files. They're IMPENETRABLE.
Firstly, I don't believe this version of BASIC supports named functions or subroutines. At all. But that's fine. MS BASIC being what it is, the interpreter only can deal with a certain number of characters per logical line, and that includes data definitions.
This version of BASIC (like so many others) includes its own serialization format and record/file access scheme. You declare the layout of the data file you want, open that file, and BASIC will handle (most of) the rest.
So when the founder started hitting the internal line limit while defining the data file's fields, he would cut the names of the fields down to fit more on that one line. Over time `30 AS EMPLOYEENAME` became `30ASEMPLNAME`, which became `30ASEMNAME` which became `30ASAF(1)`.
Every cent we transact, and every employee's timecards still flow through this old system, some even using bona fide Wyse terminals. To reiterate, this man was, first and foremost, a farmer. His contraption is terrifying, but commands immense respect. It's lasted 30-some years with continuous tweaking and refining, and we still have yet to replicate even half of its functionality. (Though there are other organizational issues that are making that difficult.)
On a personal note, aside from the calcified codebase and occasional spelling errors, it's a stellar business application. It's fast, mostly coherent, and keyboard-driven in such a way that experienced employees can navigate it faster than the terminal can refresh. We've been working for years to replace it, but at the same time, there's a lot our newfangled Angular+PHP+MySQL replacement could learn from it.
Got a link or cite for that paper? It sounds interesting.
For that reason, Keygen shocked me when it first came out as a public(!) licensing platform... how could they get away with documenting their secret sauce?
Cheers to you ezekg, and may transparent licensing schemes prevail.
Membership for FOSS developers: $0 Membership for anyone even tangentiality related to a massive corp: Call us for pricing details.
Fund the whole organization by gouging megacorps.
The entire site is officially moderated by ~2 people, and autonomously by the community. Whatever secret sauce they're using, that should be proof positive that it works. Keeping it a secret deprives countless communities of best-in-class tools and knowledge.
Would it be detrimental to HN? In the short term, possibly (gaming the voting ring detector comes to mind), but it's hard to say what kind of impact there would be without knowing what goes on under the surface.
Caveat _extremely_ emptor: This code works on my machine, and I have no recollection of how it came to be that way. There are undoubtedly bugs, both obvious and subtle, in both halves. The Go side is a pile of garbage (in no small part because of the countless interfaces it has to implement).
It is EXTREMELY unlikely that either the server or extension is compatible with its original counterpart. The filesystem layout itself has been reorganized more along the lines of /sys conventions.
1. Rewrite the backend in Go (I'm nkt qualified to audit the C version, and having Web Stuff™ interact directly with an unaudited C filesystem daemon makes my skin crawl)
2. Modularize it quite a bit to make it easier to add endpoints like...
3. Rudimentary Tree-Style Tabs support
4. Desperately try to improve the performance enough to navigate a sizable session (I have not yet succeeded)
Even after all this, I've come to the conclusion that the relationship is backwards: the filesystem representation needs to drive the browser, not the other way around.
It's my considered opinion that some hero needs to step up and build a browser that exists to render one tab and nothing else, shelling out for everything more complex than scrolling. Then the power users cwn supply their own tab/bookmark/window/filesystem schemes using whatever glue they prefer, be it python, node, shell scripts, Windows Explorer...
If this judges the browser more than the user, what do I do when the browser fails? Do I refresh the page hoping for a different batch of invisible challenges? Do I submit a ticket to CF customer support... despite not being a customer?
Is using a screen reader a self-bot? Is a non-screen reader Firefox add-on that uses the API a self-bot? What if I write an add-on that keeps track of Discord-specific state via it? What if that add-on exposes an API to read my DMs? What if it exposes an API to send them?
Why on earth do I need to manage YET ANOTHER account just to ask a question, get a response, and leave?
I've tried to replicate it at home to no avail, however that sort of bike (with a desk add-on) makes for a decent place to do my usual computer work.
Taken even further, you could modify the browser to expose git-ish hooks (for example, calling .browser/hooks/request-file when fetching a resource could allow you to implement request blocking).
- Imagine the exact same software was used, instead by the localities' fire & rescue departments. I don't suspect anyone would complain about trying to put ambulances as close as possible to populations that tend to need medical care. As far as optimizing a locality's resource use by analyzing historical data, this is the best they can do.
- Next, imagine a case where the software was just flat out wrong, all the time. Would any departments buy it?
I don't have a real solution. If we're limited to exploring software fixes instead of societal ones, my best shot would be to take the algorithm and flip it on its head, reframing the purpose. Instead of "predicting" crime and putting officers where crime is known to exist, why not put them where crime isn't yet known to exist? If officer-visible crime is committed in equal portion by all populations, this at least has the potential to reduce bias.
It would make me much less comfortable having police roaming around looking for crime, as they tend to find—or invent—what they're looking for... but maybe it'd be better to spread that discomfort equally than to limit it to disadvantaged communities.
Finally, I could be easily convinced that the algorithm is more impartial than where officers would choose to spend their spare time on their own[1]. Of course, that depends on being fed accurate crime data, which the article (correctly, IMO) suggests does not exist.
1. eg. if there's a sudden smattering of crime in a white/affluent neighborhood, I suspect any reasonable algorithm would recommend patrols there more readily than the officers would otherwise.
1. What will the impact be for ROCm's Navi support on Linux?
2. Does this mean they're getting more confident at handling simultaneous display AND compute with ROCm?
Its philosophy is built around the fact that I'm only ever going to be working on one major, todo-worthy task during a given minute. There's no reason to inundate me with dozens of things I could be working on when I'll only ever be doing one. And most of the time, I'm ambivalent to what I'm doing — if I need to consult a Todo list to remember it, clearly it's not something I'm actively working on, since I don't (yet) need help remembering those.
It's been very effective when I can use it (it needs a few tweaks so it can accept tasks from multiple sources, rather than one singular list). The core workflow is to jot down a task name and a priority in a text-based, line-delimited list file. Then, when you have time to do something, the app parses the list of tasks and selects exactly one at random, weighted by the priority. At that point, you have four options: - Defer the task and roll for a new one (which increments a counter on the task, and does not guarantee that you'll actually get a different task!) - Log some time on it, and optionally roll for a new task (again, not guaranteed to be different) - Mark it done, and roll for a new task - Exit the app
It knows about repeating tasks, start and due dates, dependency trees, and "stints", which are just a log of the time you spent on a particular task. It can filter tasks based on how much time you have to work vs. how long you estimate it will take, whether there are unsatisfied dependencies, etc. There's even an option that tries to assign you tasks that try to keep your "mood" steady. You can optionally annotate tasks with a mood tag (which is just a float), with the idea being that tasks with positive values are pleasant, and ones negative values are unpleasant. If it assigns you a mood-tagged task and you work on it, it adds the value from the tag to a global mood variable, and the default priority scheme tries to keep it around 0. In other words, when you do something pleasant, it builds up a buffer so you can handle something unpleasant. Or, if you do something unpleasant, it tries to reward you by giving you something pleasant to do.
The crown jewel is the LISP-y functional priority language that implements these dynamic tweaks to the priorities. For example, I have some rather daunting tasks that entail a lot of repetitive, monotonous work. Since it knows when I've been working on it, I can script it to de-prioritize those based on how much time I've spent on them lately.
It's technically open source (it's a TUI app written in Go), but I'm hesitant to post a link here since it's not robustly tested, the code isn't pretty, and the README is written in a sarcastic, derisive tone. I'm hoping to rewrite it after I finish up a library I'm working on to make it a bit more generally useful.
So now I'm in my mid twenties and I've only just managed to get an (unpaid, remote) internship thanks to a sympathetic small business owner whose pet technical project is falling behind schedule. Every time I open the project management tool, I feel a vague sense of unease because I'm socially tone deaf and I can't tell if I'm breaking some unspoken rule about "don't word this message this way because you'll sound too confident for an intern speaking to the senior developer," or "don't make a comment on this task because it's assigned to an intern on a different team and you're not supposed to go out of your lane."
I've been writing code of some sort for 11 years, and using Linux daily for 8. Every day I wake up in my childhood bedroom and send my one remaining friend a message. Sometimes she even replies. Then I have the pleasure of spending most of the day fighting with some stupid self-inflicted issue, like why Ethernet broadcast breaks every week on OpenWrt, or why Pulseaudio uses 200% CPU when I try to get it to communicate with a certain cgroup, or what I'm going to use when Fedora 33 hits end of life and I have to get some other DE set up to replace GNOME.
I've dug myself into a labyrinthine, unsatisfying, inescapable hole. So if I could do it all over again... I wouldn't, because, like a ball on a hill, I'd end up right back in here.
If the Go tooling insists on involving itself with versioning, dependencies, and source control, it should actually USE the source control tools to manage versioning and dependencies! It isn't rocket science to make a temp directory, clone from the local repo, check out a tag, and use that for building. Git even has facilities to check out the tree at a specific commit, no full clone required. (Granted, my view is Git-centric, but I believe that mercurial and svn also allow you to clone and check out labelled versions, especially considering those are _the basic requirements_ of an SCM.) And why do we need to verify cryptographic integrity of downloaded code bundles when the SCMs typically use cryptographic primitives to describe versions? Then to mandate a gatekeeping "sum database" on top of all that?
Finally, it is depressing to me how shut-in and closed-off the core team seems. The designs for big language changes are rarely ever proposed by the community, only by people already in the team. While (I hope) the community's input helps inform their decisions, the final module design was rsc's. Before he drafted the design document, dep versioning was a user-space/community problem, but after it came from him, then—and only then—was dependency version management truly considered for the toolchain. The generics design came from, and was accepted by the core team. Rob Pike's recent d̶e̶̶c̶̶i̶̶s̶̶i̶̶o̶̶n̶ proposal to support taking the addresses of simple types is—as one might expect—unquestionably going to be added.
The greatest thing that could happen to Go would be a community-organized and -centric fork, like Gitea was to Gogs. Even if they didn't maintain strict compatibility with each other, I know which one I'd use.
Imagine you burn out during college, so you pivot and get a professional certification instead. You pass the exam and have the certificate in hand, and you start looking for jobs. You scroll and scroll through indeed, glassdoor, the job sites for the organizations that would hire someone with your certification and training, and... they all require that degree you don't have. They all require N years of experience that you haven't gotten.
How many visits like this does it take before you stop looking altogether?
First, I don't like the idea of having Cloudflare as the sole judge of the trusted key set; a more open model like the CA-Browser forum would be much easier to trust, as it helps reduce perverse incentives (for example, forcing token manufacturers to implement/ignore features, block certain platforms, give kickbacks, etc.)
Second, it's hard to support a proposal where a full deployment would require every person on the internet to buy AT LEAST a new security token (from an Approved™ vendor), which may not even be compatible with their platform, or may be impossible to acquire (because of export restrictions, poverty, someone inventing a cryptocurrency that requires a hardware token to mine...)
As an individual, have you ever found an effective way to reach out to a (large) company that either doesn't want to hear from you, or doesn't care about your use case?
Anyway, if you're looking for more info about CP/CMS and VM/370 or the systems they ran on, bitsavers has an absolute treasure trove of manuals: http://bitsavers.org/pdf/ibm/360 http://bitsavers.org/pdf/ibm/370
Elsewhere in tech, Cisco's certifications come with a sort of verification code which you can punch in to their site to check (in addition to the paper trail from Pearson and the physical certificate they mail you). If it weren't such a long-running part of their business, I'd be equally skeptical about them maintaining the certification infrastructure, as it's wildly tangential to the business of building networking equipment. As to the question of what a potential employer would do if Cisco (or Google, or a college, or a bootcamp) did shut it down their verification systems? I couldn't say, I've never hired anyone, nor have I had HR breathing down my neck to check off position requirements.
The DOS version can be played on archive.org, but I'm not sure if it's possible to get the Windows version anymore.
https://archive.org/details/msdos_Oakflat_Nuclear_Power_Plan...