100kristine

Anecdotally have friends who have very obvious chronic health issues after catching COVID. Trouble breathing, migraines. They're young and healthy too, mid twenties to early thirties. Might be same catalyst triggering different chronic issues but it's horribly irresponsible to say this is something "overblown."

Adding a few things from the engineering side of things! :)

1. We're currently exploring doing a distance check via the webcam using triangulation and face detection to tell folks how far from the camera they are.

2. The average monitor won't add much noise - if we're going by in person eye exams as the gold standard - there's actually a lot of variance between various doctor's offices (lighting, use of a projector/mirror to simulate distance vs placing the chart on the wall).

There's an interesting angle to doing eye exams digitally where we may be able to be more accurate than in in person exam (based on institutional research studies - not something we've yet personally explored).

5. Really interesting and valid point - making these types of questions more interactive is definitely on our roadmap.

6. Clinical trials will help vet any methods we build to show how they compare to existing practices

We'll be using a blend of computer vision techniques and portable hardware devices in the future. What is in our online exam right now is just a quick proof of concept that we rolled out to assess market fit. The more novel bits of tech are either in development or in the early stages of clinical trials. Excited to share more on that soon!

Thank you, really appreciate the detailed feedback! It seems like it is likely the no-script, will look into this soon.

The exam we provided is just a free sample for folks to play with - contact information is collected for paying customers (in a slightly different flow).

Appreciate the feedback so much! :)

yay thank you! :D

Thank you!!! :)

Oh seeing the screenshot now, thank you! It's not meant to be done on mobile - our bad for not including in the post earlier (have added!).

Great question!

All existing online eye exams focus on prescription renewals and omit the eye health checks that you would get in an in-person visit. (An optometrist can catch all sorts of issues - eye tumors, early signs of glaucoma etc.) We're working to build a better and safer way to access the full spectrum of eye care online, going beyond just prescription renewals.

The current exam has some eye health maneuvers that flag unusual symptoms and intake answers that should be investigated more closely. This is just the start though - much more in the works!

Hmm, we have actually never gotten that! Can dig into it.

What browser/device are you on? We don't support mobile (added this to post!) because the vision charts need to be displayed at a certain size. There's usually a warning that pops up for mobile, but it's earlier in the flow than what we posted to HKN.

That's our bad! The exam is only built for desktop - we don't allow mobile in the usual flow because the vision charts need to be displayed at a certain height (*will add to our post).

I can't seem to replicate the issues you're having on firefox/desktop, it displays normally for me. If you shoot me a screenshot at [email protected], happy to take a look.

Stopped going to the dentist several years ago because I've never gotten a cavity in my life. Would be interested to try this just to check and make sure my luck isn't running out.