It's a pilot franchise, their first in Delhi. Do you know how much coverage remote franchises get at the HQ? I worked for Starbucks as a lowly barista and we received photos of new baristas from every corner on earth. Corporate HQ takes the Delhi franchise very seriously. In business today, you're either in China or India. So I don't buy for a minute that the franchisee's actions are his own. It reflects on the entire brand. If they wanna do business in India they better respect the people there.