What is the recurring theme in all those angry posts?
It is not about people wondering about trust. The nastiness is all about economic unfairness.
"Trust" is orthogonal to "Economics".
The authors essay is not a "solution" to the issues people are actually debating. Also, the specific issue with DiBlasio was congestion and vehicle caps and not "trust".
The mismatch is that his article's content (which is ok) underdelivers on the title which it oversold as "a solution to Uber's problems".
In other words, I'm not asking for his article to solve all of Uber's issues and solve world hunger. I also have no desire to discuss Uber labor. My point is that the article doesn't match the title. A more accurate title could have been, "A solution to let NYC monitor freelance driving services". (Admittedly, that type of title wouldn't attract as many clicks.)