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A comment on LAX becomes largest U.S. airport to allow Uber, Lyft pickups. Parent comment

Re:LAX becomes largest U.S. airport to allow Uber, Lyft pickups by ariwilson on Thursday July 16, 2015 @08:04PM (#9900640)
I had an even sneakier issue on a full fat Uber (not X) fare where the driver called me, asked me where I was going, told me he'd be there soon (location 5 minutes away), and just never came (15 minutes). I didn't know what to do with that as I actually did want to go home so I just cancelled and re-requested.
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Re:LAX becomes largest U.S. airport to allow Uber, Lyft pickups by msellout on Thursday July 16, 2015 @11:44PM (#9901184)
Let Uber's customer service know. They're very pleasant and they want to make sure you're happy.
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Re:LAX becomes largest U.S. airport to allow Uber, Lyft pickups by pbreit on Friday July 17, 2015 @12:04AM (#9901233)
You can see exactly where the car is on your phone! I admit, not a great experience but certainly rare and obviously the sort of thing that Uber can minimize and regular taxi companies cannot.
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