Re:Ask HN: What to do when some users want a feature back t...
by clawrencewenham on Tuesday December 08, 2009 @12:02PM
(#984051)
I think it's better to do what's right for the product, even if it means annoying a minority of customers.
When it comes to features in apps in general, I've noticed that no matter how bad a feature is, or how awkward the UI, there's always somebody out there with lifestyles (or senses) so bizarre that it was the killer feature for them.
Notice how many still want a stylus to click buttons when the screen now works with fingers. There are even some who've trained their voice to. speak. in. the. cadence. of. their. voice. recognition. software and resented it when a newer version came out that could handle natural speech.
When it comes to features in apps in general, I've noticed that no matter how bad a feature is, or how awkward the UI, there's always somebody out there with lifestyles (or senses) so bizarre that it was the killer feature for them.
Notice how many still want a stylus to click buttons when the screen now works with fingers. There are even some who've trained their voice to. speak. in. the. cadence. of. their. voice. recognition. software and resented it when a newer version came out that could handle natural speech.