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Re:F*** those popups – signing up those who deserve it by JoeAltmaier on Friday May 29, 2015 @11:29AM (#9625153)
Don't fool yourself. Everybody finds them annoying. Like the frog in the frying pan who sits as the heat is turned up, folks have begun to believe its the price of visiting the internet.
Re:F*** those popups – signing up those who deserve it by Alupis on Friday May 29, 2015 @11:38AM (#9625221)
> Don't fool yourself. Everybody finds them annoying

I don't believe that's true. What we see here is an exhibit of the False-Consensus Effect[1]. You believe they are annoying, and many on HN believe they are annoying, therefore they (popups) must be annoying to everyone. This logic ignores the fact that 99% of web users are not technical, and view the web in an entirely different light.

On ecommerce websites, popup forms are incredibly effective at capturing customer email addresses later used in direct email marketing. So effective, there is an entire industry built around providing the technology and controls to target certain customers with the popups (viewed 6 pages but did not add anything to cart yet, sat on a product page for 2 minutes, etc...).

For a lot of popups, an incentive is offered to the potential customer. Give us your email address and we'll give you 5% off your next purchase. We're basically buying the right to email market to you... understanding full well that some customers will be annoyed with the popup, and some might even provide fake details. But for the majority of customers, we just bought their loyalty. They will make a purchase with their new 5% off coupon, and will likely shop the site again when we email them promo offers later on.

If you visited one of my sites, and got annoyed by the popup, then I'd be OK with that... you were not my target. But if your parents or grandparents visited my site... chances are they'd fill out the popup. They are my target.

[1] http://en.wikipedia.org/wiki/False-consensus_effect

Re:F*** those popups – signing up those who deserve it by JoeAltmaier on Friday May 29, 2015 @11:52AM (#9625320)
I think somebody is fooling themselves, and I think it isn't me. Its self-serving to stick a dialog box in somebody's face, then spend 100's of words defending that choice by denying the obvious.

All the arguments above are about the site, not about the visitor. "capturing customer email", "Buying the right to email market" are not about the visitor gaining value by reading a blog entry. And those who object to the process are "not my target". Very convenient. Perhaps I was a whale with a blank check, reading the blog entry to find out more. One popup and now I'm gone. You'll never know, since you've already convinced yourself this is all ok.

Re:F*** those popups – signing up those who deserve it by Alupis on Friday May 29, 2015 @12:06PM (#9625418)
> Perhaps I was a whale with a blank check, reading the blog entry to find out more. One popup and now I'm gone.

You don't run websites (especially ecommerce websites) hoping and praying for a "whale" to come along and bless you with their deep pockets... just like you don't play baseball hedging on hitting only home runs. That's a recipe for failure.

> Its self-serving to stick a dialog box in somebody's face

Yes, that's the point. I want their email addresses.

> then spend 100's of words defending that choice by denying the obvious.

Frankly, you cannot argue with the effectiveness of popup email collection. Every time we blast our 150,000+ email marketing list (mostly gathered via the popup as well as other means), the websites are almost crushed under the traffic load. 1 email can generate $10's of thousands in revenue... so yes, collecting emails is of very high importance for us, and many similar ecommerce companies.

> are not about the visitor gaining value by reading a blog entry

You are certainly right -- it's more about the company gaining value, however, a great many of our customers gain value by seeing deals on products they are interested in. That is a win-win for everyone.

> And those who object to the process are "not my target".

If you aren't buying something from my site, or clicking an ad, then you are not my target. Instead you are just consuming my company's resources and ultimately won't convert into a sale. To be frank, we don't want those types of visitors on the website, although it's unavoidable (ecommerce generally considers an average 3-5% conversion rate to be good).

The point is, you are annoyed by popups, and choose to punish sites that employ them. Just like some choose to punish sites that provide free content but pay the bills with ads. It's a strong bias to impose on the rest of the internet users... especially when you are in the minority percentile.

Re:F*** those popups – signing up those who deserve it by Veedrac on Friday May 29, 2015 @11:51AM (#9625315)
Have you done user-testing?

I haven't but I've seen non-nerds get irritated by popups. Heck, given that their primary complaint about computers is that they're confusing, the last thing they want is for popups to confuse them further.

[EDIT] Here's a study that agrees with me:

http://www.nngroup.com/articles/most-hated-advertising-techn...

I can't find the actual source, though, if a source even exists.

Re:F*** those popups – signing up those who deserve it by notdanariely on Friday May 29, 2015 @11:33AM (#9625193)
Well, it kinda is the price of visiting the internet. Because most content is free but ad-supported... doesn't that mean viewing ads is the price you pay? (At least in a large sense -- I'm intentionally ignoring adblock technology because as of right now it's just not that significant)
Re:F*** those popups – signing up those who deserve it by JoeAltmaier on Friday May 29, 2015 @11:53AM (#9625334)
"Most of the Internet" is Netflix (by bandwidth). They charge for their services, and have zero popups or ads.

The rest of the Internet is pay-to-play like Steam. At least for me.

Re:F*** those popups – signing up those who deserve it by Alupis on Friday May 29, 2015 @12:16PM (#9625479)
> At least for me.

You are not the average internet user.

Your biases do not apply to 99% of internet users. The things on websites that annoy you do not annoy 99% of internet users. The marketing antics that work for 99% of internet users do not work on you.

Re:F*** those popups – signing up those who deserve it by JoeAltmaier on Friday May 29, 2015 @03:16PM (#9626665)
Wrong. Netflix is the larger part of the internet. That has nothing to do with me.
Re:F*** those popups – signing up those who deserve it by notdanariely on Friday May 29, 2015 @06:13PM (#9627816)
In case you aren't just being argumentative, using bandwidth as the metric of choice when discussing lightbox-style page elements is sub-optimal. Or when discussing business models of websites that use those page elements.

A better metric is some sort of pageviews / site visitors / uniques / etc.

Re:F*** those popups – signing up those who deserve it by JoeAltmaier on Saturday May 30, 2015 @09:45AM (#9630148)
Come on. Netflix is the single largest consumer of the Internet. Any metric you want to name. Consumer interactions being the most important. They beat other video-on-demand services by a large margin. And most of those others have popups (or forced ads injected into the content). And Netflix beats them all. You understand the argument.
Re:F*** those popups – signing up those who deserve it by notdanariely on Saturday May 30, 2015 @09:25PM (#9632613)
You have honestly lost me. Not only am I unsure of any argument you set forth except "Netflix is the biggest consumer of the internet", but I can name many metrics by which they aren't top 10. Namely, pageviews, unique visitors, alexa rank, or just about any other metric that doesn't measure bandwidth.

Are you only discussing VOD sites? That's the only way I can make any sense of your arguments. (Also, what do you mean by netflix being a "consumer of the internet"?)

[http://www.alexa.com/siteinfo/netflix.com]

Re:F*** those popups – signing up those who deserve it by Alupis on Friday May 29, 2015 @05:13PM (#9627491)
You provide one example of a single website out of millions that does not use a popup, and claim QED?

Like stated before... you are letting your personal bias creep into a pseudo-fact.

Re:F*** those popups – signing up those who deserve it by JoeAltmaier on Saturday May 30, 2015 @09:42AM (#9630141)
'A single website' that is the largest single fraction of the entire internet traffic, yes. And what's with the 'pseudo' slam?
Re:F*** those popups – signing up those who deserve it by Alupis on Sunday May 31, 2015 @06:21PM (#9635827)
I honestly don't know what you are trying to debate anymore. Netflix might account for the largest bandwidth consumption, sure, but it's not even in the top 50 websites by users/pageviews. Your analogy falls down hard; we're talking about a common tactic to collect email addresses... to my knowledge Netflix does not have a newsletter they send out. Does that mean nobody should collect email addresses and run a newsletter campaign? Absolutely not.

> And what's with the 'pseudo' slam?

You are making up facts to support your skewed and biased view. You don't like popups that ask for email addresses, therefore you assert they are ineffective and annoying to all users. This is absurd, and provably false.

You assert Netflix has the most consumption of bandwidth for a single service on the internet, and they don't employ a popup to collect email addresses... and therefore conclude that nobody should use a popup to collect email addresses. This is equally absurd.

Re:F*** those popups – signing up those who deserve it by emodendroket on Friday May 29, 2015 @11:39AM (#9625238)
If "everyone" finds them annoying why are they clicking the links or giving their e-mail addresses?
Re:F*** those popups – signing up those who deserve it by JoeAltmaier on Friday May 29, 2015 @11:54AM (#9625337)
9800 out of 10,000? That sure sounds like pretty much "everyone"
Re:F*** those popups – signing up those who deserve it by emodendroket on Friday May 29, 2015 @12:03PM (#9625399)
I don't usually engage such popups but I also don't find it very hard to dismiss them if I want to read the article. Reading an article takes at least a few minutes, depending how long it is. Dismissing a modal takes seconds.