In terms of employment, we would love to talk to you. We are bringing on the bay area's best tech pros at the moment and it sounds like you have experience! Compensation wise, our tech pros are all earning market rates and increasing their total compensation through a greater volume of jobs. Please email me at [email protected]. I’d be happy to chat more and tell you what makes us different.
Knowing you, Guy, I've no doubt you are all going to rock this, but maybe consider one of your next hires being someone who does this sort of work, which is also disappearing as available work, as in-house IT becomes, "Sign into Slack on your phone and here's a laptop with pre-configured VPN." (leaving problems for someone like Eden to solve at home)
Every disruptive business should seek to employ some of the people who work for companies it wants to do away with, or to find people who have a skill fit, but not the strategic vision.
Anyway, best of luck!
I have read one of the founders had that pain with his family. Does any of the founders work or have worked as IT Technician before? Have you ever experienced the service by yourselves and perform the service before going live to make sure you have a good workflow? There are many right now in this space but, none seems to have the background to really make a difference.
As a "tech pro" myself is there a place to find more information about working with you? How much does the tech earn x service? Is it related to the final rating?
How do you compare yourself against Geekatoo, Techy, HelloTech, Convoy, Boomtown...
Thanks and best of luck!