Re:Ask HN: Confession - I use fake staff names to make my co...
by alexc on Wednesday November 11, 2009 @08:56PM
(#936910)
Thanks for the advice. How do you suggest I get out of this jam?
Re:Ask HN: Confession - I use fake staff names to make my co...
by spokey on Wednesday November 11, 2009 @09:04PM
(#936922)
At minimum, since you're in a hole, stop digging. If you've got fake names on your website, I second makecheck's advice to use "support@", "sales@", etc. instead. Transitioning out of fake names with customers you have an established relationship with may be a little more difficult.
It's okay to have virtual E-mail addresses like "[email protected]", etc. for each category. But don't make them actual staff names.
When you say you can't afford people, do you mean full time, or at all (e.g. contractors)? Maybe you can find someone willing to work on something you need, which would give you a break. Then again, contractors can be expensive, so this would be a short term thing.