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Re:I Quit: What really goes on at Apple by na85 on Thursday April 09, 2015 @06:31AM (#9346663)
>If customer support is a "cost center" for you, you're doing it wrong.

But Google showed us that you can build a billion-dollar multinational with abysmal customer support.

Valve Software performs similarly well, and is renowned for having awful customer support.

Re:I Quit: What really goes on at Apple by agapos on Thursday April 09, 2015 @05:51PM (#9351287)
One of the few reasons why I prefer GOG.com over Steam.