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Re:I Quit: What really goes on at Apple by gaius on Thursday April 09, 2015 @02:37AM (#9346060)
support/helpdesk job position is reviled for a reason, and the reason is that it is an unforgiving job with little acknowledgement, pay, or chance for promotion

It's not just the helldesk. Even an experienced, senior level sysadmin, if they are doing their jobs well, even if what they do is absolutely critical to the company, upper management won't even be aware of their existence.

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