Agreed, and the same goes for the people that do "customer support" on call centers set up in basements, run by "managers" fit for a reenactment of the Stanford experiment, dealing with disrespectful customers that are angry about the crap sold to them by the same company that outsources "support" to yet another outsourcer. All while these people do nerve wrecking "work" for minimum wage, because they have to eat, until they burn out. And this is in Europe.