Re:Ask HN: Support ticketing system
by pospischil on Wednesday November 04, 2009 @04:27PM
(#922637)
So do we. The interface isn't the greatest, but it is configurable enough (on screen, no coding required) to cover just about anything. And if for some reason it doesn't do what you need, and you can't configure it to do so, it's written in rails so diving in is no trouble at all.
http://www.redmine.org/