Re:Welcome Peter
by hueving on Tuesday March 10, 2015 @11:29PM
(#9182421)
Focusing on the customer enough does not ensure uniqueness. It is very possible to be in a market where customers needs are satisfied.
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Zappos?
Zappos is not unique. They don't have a monopoly on anything and ultimately sold out to Amazon probably because there wasn't a way to grow much beyond their market of people who pay premiums on everything to get easier returns.