Re:Comment sections are poison: handle with care or remove t...
by krapp on Sunday March 01, 2015 @10:55PM
(#9130242)
I prefer solutions that are local rather than global. For instance - a killfile to let users ignore other users or a keyword filter to block comments they might not want to see, rather than global bans or the fade effect HN has for downvoting.
Unfortunately, some people want open discussion, while other people want bubbles. I would rather people censor themselves than censor other people, and create their own bubbles.
People consciously or unconsciously associate comments with the site where they read them. This can hurt the brand of the site and be a distraction from the useful conversations that its trying to foster. Turning comments off isn't censorship, it's a matter of self-defense. It also isn't censorship by definition, as you can't censor someone without knowing what they are going to say or whether or not they are going to agree with you.
It would be nice if there was a technical solution that could separate politically divisive trolling from the informative presentation of opposing views, but that doesn't exist yet. We're left with expensive human moderation that doesn't scale well. So, for now, turning off comments is the best solution for some. Hopefully we can solve the problem by raising the overall level of public discourse, but I'd bet on a getting a technical solution to work long before that happens.