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A comment on Is this the most condescending customer support ever experienced by mankind?. Parent comment

Re:Is this the most condescending customer support ever expe... by DanBC on Monday February 23, 2015 @12:05PM (#9095371)
Multiple people have said the problem is with you, not with the support person.

Doesn't that at least make you pause to reconsider whether you're right or not?

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Re:Is this the most condescending customer support ever expe... by helloworld15 on Monday February 23, 2015 @02:01PM (#9096199)
It does, but multiple people also stated that the rep was clearly untrained in customer service matters, some agreed saying a straight now without trying to help isn't the right thing to do. After all the comments I do feel like I was 100% wrong with the tone and volume I chose. I just felt incredibly frustrated at the complete lack of interest in trying to help out.
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