Re:Magic: How to launch a product so no one will ever use it...
by tghw on Monday February 23, 2015 @10:51AM
(#9094917)
I didn't rely on it. I tried it out to see how well it would work.
When I first signed up, they wait-listed me. Then, a few hours later they let me (and apparently everyone else) in. They didn't need to do that, but they did.
I didn't make an order, but I fail to see how you could have been surprised by this. They have no idea how much demand they were going to have at launch, and it's not a service that can scale easily.