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Re:Magic: How to launch a product so no one will ever use it... by Cthulhu_ on Monday February 23, 2015 @10:36AM (#9094815)
At the very least they should've set up an auto-reply that explains they've been flooded with unexpected high load, with an average reply duration of half an hour or whatever it was at the time.
Re:Magic: How to launch a product so no one will ever use it... by jacquesm on Monday February 23, 2015 @10:37AM (#9094826)
Would you suggest they do that during or after trying to deal with said unexpected high load?