2. Doing all the business related tasks.
  3. Doing all the customer service.
  4. Handling all incoming e-mail.
  5. Doing all of the social networking stuff (facebook, twitter).
  8. Tracking all of our expenses, etc., into Excel and getting everything ready for accountant (see 7).
  13. Handling payroll. I do that.
  14. Dealing with the bank accounts. I deal directly with the small business rep at our bank.
  16. Handling all incoming advertising requests, setting up their campaigns, etc.
  17. Dealing directly with all our merchants (credit cards + PayPal). Dealing with the very few chargebacks we receive.
  18. Paying all of our bills (server expenses, software licenses, domains, advertising, etc.) and monitoring our cash flow.
  20. Anything that requires a phone call. Incoming or outgoing.

  1. Writing the copy for the website. Mainly keeping the support documents up-to-date.
  6. Doing all of our marketing. Handling Google AdWords, banner advertising, text advertising, etc.
  7. Dealing exclusively with our accountant
  9. Handling all legal work with our lawyer.
  11. We all come up with ideas for product development.
  10. Doing all of our networking. I'm the guy that goes to all of our relevant events.
  12. Blogging. I do all the blogging.
  15. Market research. I find out as much as I can about our competitors, what they do, etc. I also learn about our market as a whole.
  19. Pitching. I handle all of that.