Nobody else allows people to sign up and instantly purchase $1000 of bitcoin in less than two minutes.

The terms of service don't actually link the delivery terms they mean to incorporate by reference, and they incorporate themselves by reference.

The whole section there needs some fixing.

More of an opinion, but to me, Trucoin will effort to deliver your currency within minutes, but in the event of an unforeseen problem, please allow up to 24 hours. is a long winded way of saying that you allow yourselves up to 24 hours.

It has never actually taken longer than a few seconds for us to deliver bitcoin, despite the wording we use there.

Yeah, I understand. You still give yourselves 24 hours. I guess I think it's a weird spot to promote your performance, especially if you aren't willing to stand by it (that's the message please allow 24 hours sends to me).