Relying on DO backups hasn't really ever been an option. I've had 3 weeks go by without one happening. Didn't complain at the time as they weren't charging and used another system. I just think at this point charging for this "service" is a little premature.

That's a lot to expect without looking into it at all.

Having worked in Backup/Recovery for over a decade, I consider this to be the minimum requirement. Instead of offering 4 backups in a month for 10% of hosting cost, DO should have let users decide how many backups they want and charge per backup unless DO has no desire moving beyond hosting toy apps. Serious apps need serious data protection.