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Re:Firefox Hello by tormeh on Thursday January 29, 2015 @05:48AM (#8965371)
Just because it's common doesn't mean it's acceptable. There's no reason why signing up should be easier than canceling. It's just a trick to be able to charge the customer one last time.
Re:Firefox Hello by aidenn0 on Thursday January 29, 2015 @01:29PM (#8967943)
Snail-mailing a letter to O2 is likely easier than the cancellation process for Comcast...