Re:AI-Powered Meeting Scheduler X.ai Raises $9.2M Series A
by zaroth on Monday January 12, 2015 @03:16AM
(#8872915)
I think generally you would tell Amy where you expect to meet up-front, although the example in the ad copy makes it sounds like location is negotiable, and indeed somehow the algorithm can deduce the rules and social mores.
One way to think about it, if the first thing the algorithm can do is score its own confidence in its "level of contextual understanding" and "confidence score in the decision" then X.ai can put thresholds in place that get the threshold emails into the hands of actual humans when they need to be.
If the goal is 'up to 100% automation', the idea is exploit the 80/20 rule to launch quickly, and then pour money into making 80% -> 99%. So I guess the crucial question is, does the algorithm know its own limits?
The interesting pressure relief valve, is if a location isn't calculable with a high enough certainty, Amy would kindly ask her operator for assistance in resolving the quandary.
One way to think about it, if the first thing the algorithm can do is score its own confidence in its "level of contextual understanding" and "confidence score in the decision" then X.ai can put thresholds in place that get the threshold emails into the hands of actual humans when they need to be.
If the goal is 'up to 100% automation', the idea is exploit the 80/20 rule to launch quickly, and then pour money into making 80% -> 99%. So I guess the crucial question is, does the algorithm know its own limits?
The interesting pressure relief valve, is if a location isn't calculable with a high enough certainty, Amy would kindly ask her operator for assistance in resolving the quandary.