News for hackers. Stuff that matters.
Re:On Delta, you can change the URL of your boarding pass an... by trounce on Monday December 15, 2014 @11:19PM (#8755835)
That's one of the best examples of a content-free apology from customer service I've seen. Too often, the responses you get are apologetic, polite, and completely fail to address the specific issue you raised.
[ Parent | on HN ]
Re:On Delta, you can change the URL of your boarding pass an... by moonka on Monday December 15, 2014 @11:20PM (#8755839)
It's ok, Delta is on it! Looks like there are some good action items coming from this.

>I will share your comments with our Online Customer Support Desk Team.

[ Parent | on HN ]
Re:On Delta, you can change the URL of your boarding pass an... by sirspazzolot on Wednesday December 17, 2014 @10:34AM (#8762591)
This is basically what weev found out about AT&T that got him put in jail.
[ Parent | on HN ]