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A comment on QVC Sues Shopping App for Web Scraping That Allegedly Triggered Site Outage.

Re:QVC Sues Shopping App for Web Scraping That Allegedly Tri... by johngd on Friday December 05, 2014 @01:00PM (#8705813)
My main focus for the entirety of my career has been on internet facing consumer web applications. I have seen many, many, DOS attacks from IRC bots to Ukrainian web scrapers to Chinese get-lucky wordpress exploit scanners. Most of these can be ignored and blocked with little effort.

By FAR the most annoying of any of these is when Google, Bing and/or Yahoo decide to wake up and crawl your infrastructure with little regard to your robots.txt or webmaster settings, if available. I think they have got better in recent years, but they used to be the absolute worst. It came down to: Let us DOS you, or have your ranking suffer. Suing Google, Bing, Yahoo isn't exactly an option.

Some context: I was the lead architect/engineer combo for a CMS that hosted ~500k domains for a fairly large international company. Some days I could login and see them crawling every domain from A-Z. Some days I would get caught by Google and Bing at the same time. They were the largest consumers of data on this system.

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Re:QVC Sues Shopping App for Web Scraping That Allegedly Tri... by acdha on Friday December 05, 2014 @02:00PM (#8706194)
FWIW, every time I've seen what looked like a major search engine ignoring rate-limits (either Crawl-Delay or webmaster tools settings) a check of the actual IPs being used showed that it was someone spoofing a well-known User-Agent, which left you needing some other form of rate-limiting either way.
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Re:QVC Sues Shopping App for Web Scraping That Allegedly Tri... by johngd on Friday December 05, 2014 @02:38PM (#8706413)
Very true, however the incidents I reference this was definitely not the case.

In fact for a while we would get Bing (MSN bot back then) crawl us everyday at the same time, almost on the dot.

Let me plug project honeypot (which I am in no way affiliated with). This is truly an awesome, and surprisingly accurate, free, service that does an amazing job at collecting heuristics on suspicious IP activity and exposing it in a easy to interpret way..

http://www.projecthoneypot.org/index.php

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Re:QVC Sues Shopping App for Web Scraping That Allegedly Tri... by acdha on Friday December 05, 2014 @03:47PM (#8706799)
Project Honeypot is indeed great – I've been running their collectors for years on a few spare domains, racking up a fair number of harvesters.
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Re:QVC Sues Shopping App for Web Scraping That Allegedly Tri... by greglindahl on Friday December 05, 2014 @02:19PM (#8706311)
One thing that is often a surprise to webmasters is that if you have 100+ websites on a single IP, robots.txt specifies a crawl-delay per website and not per IP. So you can end up with 100x the crawling you thought you were specifying in robots.txt.
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Re:QVC Sues Shopping App for Web Scraping That Allegedly Tri... by johngd on Friday December 05, 2014 @02:48PM (#8706465)
This is very true. Logistically (not technically) this wasn't an option - read: business decision. Before the days where everything had an API, and things were done with spreadsheets, and billing codes, and product codes, and typos... managing DNS for a large number of domains was not fun and rather expensive. Want to move a bunch of domains to a new IP address? $$$+Time + more time and money. We weren't able to trust our domain broker and had to double check EVERYTHING they did.

To you point, if you are a large provider, especially one that passively and actively sends a lot of money towards the search engines, there are some additional options at your disposal. We (the business units) had contacts with adsense etc, which would come in handy.

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