Ask HN: How do I get users to engage?

Re:Ask HN: How do I get users to engage? by michaelbuckbee on Monday November 24, 2014 @12:05PM (#8653295)

The general term for what you're describing is onboarding. There's all sorts of different approaches but the highest value - quickest thing to do is just sit down with a developer who might want to use your product and watch them try to sign up and use it.

I entered my email in your site and it says: "Thanks! We'll be in touch soon."

This is also really confusing given the "Get started in 29 seconds" thing - which almost seems like I should cut and paste into a commandline? But it doesn't have any directions? Is there an API key?

Hope that helps.

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Re:Ask HN: How do I get users to engage? by Drei01Matt on Monday November 24, 2014 @12:08PM (#8653315)

Thanks, I think this might be one of the missing links. The system emails you an API key straight after sign up but it really should be on the next screen I guess.

I also need to make the animation clearer.

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Re:Ask HN: How do I get users to engage? by michaelbuckbee on Monday November 24, 2014 @02:31PM (#8654231)

FYI - email showed up ~2 hours after I submitted (way, way too long).

I've always been a fan of the metric: "Time to Awesome" - how long does it take for a new user to go from cold start to whatever awesomeness exists for your app.

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Re:Ask HN: How do I get users to engage? by Drei01Matt on Monday November 24, 2014 @05:25PM (#8655081)

I chose a 2 hour delay to give the effect of processing information (cashpoint machine effect) and to act as a reminder. I guess it compounds the issue that the thank you page does nothing though. Great feedback thanks!

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