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Re:The Fall of Facebook by eob on Thursday November 20, 2014 @02:19PM (#8637509)
Your observation isn't necessarily in contradiction, though.

People hate Comcast, and yet we all use it because (for many of us) there are no other options.

Sentiment is an important measure because it indicates the activation energy required to leave if a sufficient replacement emerges.

Re:The Fall of Facebook by X-combinator on Thursday November 20, 2014 @02:31PM (#8637588)
That's Why No one gets rid of Facebook because there's nothing like it.
Re:The Fall of Facebook by pekk on Thursday November 20, 2014 @03:01PM (#8637802)
There have been several things just like Facebook.