I do know, and Dan has an enormous amount of empathy and kindness. But it is a hard job, it takes a toll, and I think this thread demonstrates how much he's willing to re-visit what he's said. (Even though I'm quite sympathetic to what Thomas said upthread.)
Which is sadly lacking among many, if not most, moderators of online communities across the net. I'm not saying that's the case with dang; in fact, I wouldn't know. But it's a thankless job that is akin to working in a call center without pay. It takes a strong personality to keep one's head above the layer of filth floating atop the waters of discourse.