News for hackers. Stuff that matters.
Re:Ask HN: Review our startup, PubliciTweet by Tichy on Friday October 02, 2009 @09:48AM (#856997)
I think in most cases I would consider it an abuse of my trust if a company I followed would send me marketing related DMs. Following on Twitter is NOT an invitation to send me DMs. It means - "ok, I am reasonably interested to let your blurts flickr across my screen, and perhaps by chance I'll catch something interesting now or then". If I want more, I can subscribe to a newlsetter or something.

DMs are extremely intrusive, as they also trigger a notification email. They should be reserved for stuff that needs to be private, or is urgent. Both doesn't apply to marketing blurps.

Why the hate - because DMs multiply the cost of following somebody by a lot. Whereas initially it is just one click "oh heck, why not", it ends up being a hassle of a LOT more clicks and wasted brain cycles.

Edit: why I said "don't advise your clients to do that" - my most likely reaction would be to unfollow that user, and I think many feel the same. Of course perhaps marketing will find that it is still worth it (just as newsletters work, even though everybody hates them).

Re:Ask HN: Review our startup, PubliciTweet by jmathai on Friday October 02, 2009 @11:30AM (#857239)
Valid points. One of our main goals is to curb spam usage. Just to let you know some of the ways we plan on doing that.

1) We'll be introducing a pay model which should weed out the majority of spammers (CTR won't be high enough).

2) A free version will be limiting enough that it won't be worthwhile for spammers.

3) We have an artificial limit placed on "groups" so you can only DM N (500 atm) followers at a time.

If you have other ideas we'd love to hear them. We wouldn't post a site intended for spam on HN :).

In addition to that, I think Twitter should employ more robust emails (or just buy out Topify) that let's you easily block or unfollow users directly from the DM email.

Thanks for clarifying your original post.