Re:Ask YC: Any network gurus want a paid holiday?
by jacquesm on Thursday October 01, 2009 @12:36PM
(#855249)
Good points, a 'guru' on the spot can save (a lot) of time.
I've had to do some remote debugging of trouble and I found that it is quite taxing to 'talk someone through' the steps but eventually it did work.
It probably depends on how 'hands on' the issues are, if they're configuration issues or so then remote is probably ok, if they're related to physical stuff then onsite is probably much better.
I've had to do some remote debugging of trouble and I found that it is quite taxing to 'talk someone through' the steps but eventually it did work.
It probably depends on how 'hands on' the issues are, if they're configuration issues or so then remote is probably ok, if they're related to physical stuff then onsite is probably much better.