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Re:The two things that could hurt Google by waterlesscloud on Monday October 27, 2014 @04:48AM (#8514469)
i think it's more accurate to say their lack of communication hasn't been fatal yet. I think it has hurt them, with some of their dead and/or dying products.
Re:The two things that could hurt Google by joelrunyon on Monday October 27, 2014 @05:10AM (#8514501)
Good point - their growth has been so stratospheric that it hasn't hurt them (yet). However, if they keep putting out products / features that don't resonate with people - it could have serious repercussions if a newcomer comes into the space that excels at communication.