Re:OS X 10.10 Yosemite: The Ars Technica Review
by kissickas on Thursday October 16, 2014 @05:50PM
(#8468003)
Thanks for the anecdotal evidence. Were you covered by Apple Care or just got lucky?
Re:OS X 10.10 Yosemite: The Ars Technica Review
by nrinaudo on Friday October 17, 2014 @03:18AM
(#8469788)
A little bit of both: my warrantee had long expired, but there was an extension for this very specific issue, since I believe it affects 100% of macbook pros from that series.
I've looked into this a bit more and it looks like my comment is entirely unhelpful: mine is a mid-2010 MBP, so while our issues look similar, they probably are not. Sorry about that, I should have checked before.
Re:OS X 10.10 Yosemite: The Ars Technica Review
by nanook on Friday October 17, 2014 @07:25AM
(#8470363)
I think I have the exact same problem with my 2010 MBP. How long ago did you get it replaced?
Re:OS X 10.10 Yosemite: The Ars Technica Review
by nrinaudo on Friday October 17, 2014 @08:27AM
(#8470570)
If it's indeed the same issue, I think you're out of luck, at least for the free part. Here's the Apple ticket about it: http://support.apple.com/kb/TS4088
This explicitly states that your warrantee for this very specific issue is extended to 3 years after date of purchase. I doubt you purchased a 2010 MBP in 2012...
Still, if this looks like what you're experiencing, get a genius bar appointment. It's free, and they have an automated diagnostic system that detects this specific issue (and others). If it's the same one, you might be able to talk yourself into a free replacement.
It's still much too long to go without a computer, but it's worth it when you realise you've been coding for three hours and haven't lost a single line of code to a crash.
That being said, before I got the part replaced, upgrading to... was it snow leopard? the latest version of OS X, anyway, increased the frequency of the issue by rather a lot. So, possibly, hold off on your update?