Re:Poor UI Design Can Kill – Air Inter Flight 148, a Harsh L...
by DanBC on Wednesday September 10, 2014 @08:57AM
(#8296309)
Sure, pilots get trained. A cockpit is going to be complex. But there's a big difference between complex and confusing, and some examples shown are not particularly complex but are confusing.
As for the airplane example, isn't it quite natural to expect the pilots to have gone through extensive training? I understand consumer websites need to be intuitive, but highly specialized things can't really be intuitive.
One big problem with complex things like a cockpit is that the guys who build it are specialists in a different field from the guys who use it. So how are they going to know if the thing is intuitive? I would imagine a pilot mostly touches the same few commands each day, leaving most modes out of use most of the time. By contrast, the developer needs to build the whole thing.