I left the United States to work abroad too soon to get into the project, but Washington DC (if you are in that area) Public Libraries had a very impressive computer literacy program where people were taught all kinds of the skills. I taught for a while.

http://dclibrary.org/services/computer

Things like this will make a big difference. The email thing, as an IT guy full-time, blew my mimd. Many of my students were not stereotyped homeless people, but frustrated people with low incomes and dead end jobs. Some of them really lit up as you showed them how to spend all free time that could be invested in free education and researching better job opportunties. I only wish I had stayed longer volunteering there to make a real difference.

I hope other places start digital literacy courses.