As a side note, the term "value" has been so overused at this point that when people use it I tend to think they are idealists and I don't take their comments as seriously as if they had not used the term.
Lolno. I own a car, but commute every day by bus. I am middle class but, surprise surprise, still have places I want to get to. The only success I have ever had with taxis is if I ambush them when they are waiting outside of airports and train stations. Calling them is always a unmitigated shit-fest. This is both Seattle and Philadelphia. Philadelphia is significantly worse; cabs are unhailable (unless you ambush them at 30th street station) and they hang up on you when you give them an address in west or north philly.
> Or maybe your issue is that there are too many non whites driving taxis.
Eat shit and fuck off.
In America, there is a widespread perception that Taxi companies have shit service, and that Taxi drivers are frequently untrustworthy or discriminatory.
Whether or not the perception is accurate, it is definitely true that the perception exists. Uber provides value to American consumers because American consumers find that the faults they perceive in traditional taxi services do not apply to Uber.
Lest you doubt that I am correct: I am an American, and the above are my beliefs. I can assure you that I have stated my beliefs accurately.