Re:You're Killing Me, Zappos
by nickmolnar2 on Wednesday September 09, 2009 @03:17PM
(#813798)
A/B Testing works fantastically for small, iterative, changes. It is not the correct tool for assessing sweeping design changes, however. Some sort of a focus group or large survey probably makes more sense for tracking something this big (which may cause substantial lateral shifts in user behaviour).
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