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A comment on You're Killing Me, Zappos. Parent comment

Re:You're Killing Me, Zappos by japherwocky on Wednesday September 09, 2009 @11:30AM (#813310)
what is the point of "user experience" on an ecommerce site if it doesn't boost sales?
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Re:You're Killing Me, Zappos by kmpstr on Wednesday September 09, 2009 @03:35PM (#813832)
"what is the point of user experience"

... What is the POINT of user experience

This is why there are so many badly designed sites out there.

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