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Re:Launching Helpful – A community-built product by lachlanjc on Thursday July 31, 2014 @01:32PM (#8115594)
I'm Lachlan, and I also helped build Helpful. If you have any questions, please feel free to ask!
Re:Launching Helpful – A community-built product by vanstee on Thursday July 31, 2014 @01:16PM (#8115454)
Hey I'm Patrick, core team member on Helpful. Feel free to ask any questions.

Oh and I'd be happy to give out a self-hosted license for Helpful to any Hacker News folks. Just let me know.

Re:Launching Helpful – A community-built product by superchink on Thursday July 31, 2014 @06:12PM (#8117316)
I'd be interested… shoot me an email?
Re:Launching Helpful – A community-built product by gozmike on Thursday July 31, 2014 @02:16PM (#8115930)
Hi Patrick and team - really cool to see the work you guys have put into building Helpful and the problem you're trying to solve - killing the support software bloat - is definitely one that will resonate with many developers.

We're taking on the mobile side of this problem and developing pretty openly as well, check us out at http://www.supportkit.io